The reason is that it is not sustainable.
They lower the hourly cost so much (often below the legal values that put even the customer, who does not know it, at risk) that providing a quality service is impossible.
They generate underpaid workers who are not motivated, performing badly and leave soon. They are thus unable to create a trusted and trained staff over the years: the model is completely wrong.
Moreover, if there is one thing that the pandemic has taught us, it is that is essential to demand a state of perfect quality and hygiene and relying on these companies can really cost you a lot
On the other hand, we have huge companies: multinationals or similar.
Here we have problems of a completely different kind, we are talking about reactivity, flexibility and attention to every single customer.
Yes, because when you have a problem with these companies, your contact is a call center.
The time management of your problems will be too long, leaving you very often under pressure from your boss who demands a solution that he will never have in the time he wants.
Another problem is flexibility: any change or variation that is not a contractual obligation will not be taken into consideration.
No cleaning in emergency because times are short, no extra personnel for a sudden request.
And here we go back to where we started: a supplier will not help you.
What you need is a partner, a company that understands your problems and is close to you to achieve your goals, giving you the flexibility and quality that the market requires today.
This is Sinergica, a partner that manage your services and which works in “synergy” with you.
Let’s see what a partner is